If you are interested I maintain this site myself so obviously I can handle technology.
I'm a motivated self starter with an entrepreneurial spirit and a drive to get things done. I'm also one of those annoyingly cheerful morning people. I have management, Project Coordination, and purchasing experience in commercial settings, from flooring, to wall coverings, to major structural repairs, I've quoted, Requested for Quotes, purchased, and overseen everything from foundations, and structural steel, to roofing, and windows. I've been involved in every aspect of building, office, and personnel management throughout my career. Under my diligence I transformed my department from 10% on time to 98% on-time completion rate with little to no rejection from my director.
I performed in department Human Resources tasks such as required training as well. In one job I scheduled a ten person crew 24/7/365 and in another coordinated seven crew members plus external vendors. Both crews where multi-layer as well as culturally and ethnically diverse. I also provided coverage of the front office in times of need so I am well versed in office etiquette and dealing with end customers as well as internal customers and walk-in sales tours.
I am detail oriented, used to working in tight time frames, and a fast learner. I enjoy learning and am always up to a new challenge.
Professional Experience:
April 2022 to Current
Properties Maintenance Manager
Working for a properties management company in the St. Louis City real-estate market. I oversee the physical maintenance of over 60 different structures with over 170 rented units spread across the city and ranging in age from 140 years to 60 years so there are a lot of surprises. I can tell you anyone who says "they don't build them like they used to" is correct as construction practices have become much more consistent and reliable.
Responsibilities
Managing a seven person crew.
My crew is diverse and handles all tasks of maintenance from ice/snow removal, to yard work, flipping units, roofing, painting, and cleaning.
I regularly meet with City Building inspectors and rectify faults that they find.
Weekly verification of time-sheets to work performed and ensure it is billed to the correct property owners
Direct supervision of the crew as they perform their tasks
Meet with tenants to discuss issues
Calm irate tenants
Triage work orders
Estimate time and material for large projects
Submit RFQs to external vendors for supplies or repairs beyond my crew’s scope
Walk units at move out and create work orders to prepare units for next tenant along with creating POs for needed materials for unit turn
Coordinate vendors when needed to perform tasks beyond my crews scope or in times of rush work
Maintain MRO and PPE inventory
Created the employee handbook for the company
Handled sexual harassment and diversity training
I have added the following experience to my already lengthy background:
Entering units that had been gutted by different property owners 10+ years prior and coordinating their reassembly for occupancy within tight budgetary constraints.
Additional experience in the rhetorical question category such as "what were they thinking?!" "what the ....?!" "Why did you think this was a good idea?"
If you would like an example of a major restoration project I spearheaded click here (takes you to YouTube)
Caring for Grand-child at home
July 2018 to April 2022
Reason for leaving: Grand child moved out of the area and ready for public school.
Primary duties:
Personal care
Physical and fine motor skills development such as: tying shoes, penmanship, coloring in the lines, proper use of scissors
Mental skills development such as home school instructor for Kindergarten and first grade in all subjects
Basic life skills education
Assistant Maintenance Supervisor/Facilities Manager
November 1993 to July 2018
Direct report to Facility Director
Submit capital RFQs from new & approved vendors based on total cost, quality of work, & previous history
Sourced MRO including, quoting, supplier selection, & issuing POs
Developed inventory management system for department, including organization, distribution methods, & establishment of reorder points, from the ground up
Verify maintenance invoices for accounts payable
Responsible for personnel & resident safety protocols for the facility
Sourced & stocked appropriate personal protective & safety equipment for facility
Issued purchase orders for MRO & PPE
Established vendor management practices that continuously maintained 98% on-time delivery
Managed all outside contractors to ensure contract compliance
Liaison for OSHA, EPA, St. Louis County Health Department, fire prevention district, & fire suppression contractor
Training of new personnel for maintenance department & across other departments, especially for standard procedures & safety compliance
Supervision of local crew, including work order triage & delegation, conflict resolution, & technical assistance as needed
Scheduling of ten-person crew 24/7/365 plus grounds crew whose size fluctuated seasonally
Bi-weekly processing of department payroll
Oversaw all MRO aspects of an aging 28 year old building
Well versed in the aspects of a commercial structure that has significant new construction grafted to an existing structure
Was on site as owner's representative overseeing of a 50% size expansion to the building
Very familiar with issues arising in MRO of a large multi-family housing system as each of the 214 units was fully equipped for independent living as well as dealing with commercial MRO aspects of the expansive common areas (Main dining room could seat 275 persons)
Air conditioning, & refrigeration technician
Addition of electrical circuits where needed in building, to finished walls with minimal harm to existing finish
Complete installation of data, phone, & cable ports from trunk to user terminals and/or routers
Fully trained in both hard and soft surface floor care
Drywall repair and painting
Education:
College: Bachelor's Degree not acquired
Early on I tried to attend college, I was enrolled in Architectural Engineering when my son was born.
Through the decades I have followed the Samuel Clemons approach and never let school get in the way of my education.
My MRO, construction & vendor coordinator skills were learned and honed over years of working in positions as an Assistant Maintenance Supervisor and Maintenance Manager. My job description from those careers today covers several fields, but could more easily be defined as Facilities Management. With on ground, hands on experience supervising, training, mentoring, and dealing with conflict resolutions of both end customers and personnel, in an upfront, right now format.
Certifications:
EPA section 40 CFR 8.2 Subpart F technician type Universal
Acquired June 1993 Does not expire
Other Skills:
Can operate most Zero-turn equipment
Can run a skid steer loader
Competent operating most back-hoes
Proficient with Oxy-fuel torches
I can weld— stick welds are not pretty but they work
Can operate a vertical mill
Familiar with the operation of metal lathes
Proficient in use of all woodworking equipment both hand held and stationary machinery